Question 1

What are your production lead times and how fast can you deliver?

Accepted Answer

Our standard production lead time is approximately 40 days. For model rooms, we offer an expedited production window of 2 weeks at no added charge.

Unlike the industry norm of 2 months, we provide door-to-door transit from our factory to the U.S. in just 21 days.

Question 2

Can you match any custom metal finish to your custom hardware in casegoods?

Accepted Answer

Yes, we can match virtually any custom metal finish to ensure a seamless, integrated look across your hardware and casegoods.
All you need to do is send us a sample of the desired metal finish, or collaborate with our team to select from one of our stocked standard options. We’ll take it from there.
We will create a custom mold specifically for your project, and that mold will be securely held for a lifetime—making future reorders or rollouts easy and consistent.

Question 3

Do you offer fabric management services during the production process?

Accepted Answer

Yes—we provide a full fabric concierge service to streamline every step of your project.
Our dedicated warehouse receives and inspects your COM fabrics, and we offer complimentary storage for up to 12 months while your team prepares for the production phase.
We manage all fabric-related logistics, including:

• Providing cuttings for approval (CFA)
 • Sending detailed photos of actual rolls received
 • Coordinating with all major fabric vendors
 • Recommending options based on your exact specifications
Can’t find what you’re looking for? We can even custom-develop fabric inspired by your vision or design reference.
From sourcing to storage to final delivery, we handle the details so you can focus on the design.

Question 4

Can you source stone for our project and match a specific look?

Accepted Answer

Yes, we can source stone—and we take it a step further.
With our team on the ground at the world’s largest stone factory, we offer virtual slab selection so you can review and approve your stone in real time, from anywhere. Prefer to keep it simple? Just send us a sample or tell us what you're looking for, and we’ll take care of the rest.

This service is complementary with your order, and includes:
 • Virtual slab selection guided by our expert team
 • Matching to your reference or design intent
 • Access to locally sourced stone for quick-ship options
Whether you need marble, quartz, or engineered stone, we’ll help you find the perfect match—without adding complexity to your workflow.

Question 5

Can you integrate custom lighting or electrical into casegoods?

Accepted Answer

Can you integrate custom lighting or electrical into casegoods?
Yes, we specialize in custom lighting and integrated electrical solutions tailored to your design vision.
Whether you’re working from a hand-drawn sketch, a residential catalog reference, or a unique boutique concept, our team can source or fabricate lighting that fits seamlessly into your casegoods.

Key capabilities include:
 • Custom lighting fabrication to match your specifications
 • ETL certification for all integrated lighting and electrical components
 • Variable cord lengths, including extended options beyond 12 feet
 • Coordination with your design team to ensure scale, placement, and finish alignment
Lighting doesn’t have to be an afterthought—we help you design it in from the start.

sentinel furniture group

hospitality contract manufacturing